A. DLI is an interactive education company dedicated toward providing quality at-home learning materials otherwise unavailable to a global market. Our goal is
to provide unique and interactive learning programs for people interested in new careers and self-enrichment. Because DLI is a no-frills company, we can offer
competetive programs such as the PIANO TUNER'S SUPER HOME STUDY COURSE for much less than is offered by schools or universities.
DISTANCE LEARNING INTERNATIONAL is owned and operated by Ron Falcone and is registered and licensed by the State of Florida, in Seminole
County (Lic. #013334) and by the City of Sanford (Lic. #02 19528).

Q. Why is your piano tuning course superior?
A. Because every aspect of piano tuning and repair is covered in the most comprehensive way possible, while also costing much less than other courses
currently available. Advanced-level, self-test questions for monitoring your progress make our course every bit as complete as you might find at the college-
level, and that's why anyone can now learn the once secret art of piano tuning without ever having to attend a class. You'll also have access to our much
requested AUDIO INTERACTIVE feature. It allows you to submit samples of your tunings for analysis, comments, and professional suggestions.

Q. You offer two different courses. Which is the best one to choose?
A. Naturally, that's an individual decision you'll have to make, but let's provide you with a little perspective to make your decision an easier one. While both
courses are excellent and both offer the same exeact training in piano tuning, the one which focuses only on tuning (and not repair) may be better suited for
people such as musicians wanting to tune their own pianos, or hobbyists. If, however, you wanted to become a professional tuner servicing pianos for private
customers, schools, piano stores and the like, we would highly recommend you consider the MASTER piano tuning and repair course. For example, if you
were tuning a customer's piano suffering from a sticking key or broken string, you would find it awkward to only do the tuning and forgoe the repairs---not to
mention forfeiting a potentially good profit. Our master course adequately prepares you to effectively deal with the majority of these repair situations. And while
the master course is several hundred dollars more, it's a superior value considering the additional amount of tools, parts and study materials you receive. Either
way, both courses are extremely well priced considering that a handful of tunings would virtually pay for either, and you would learn a craft that lasts a lifetime.

Q. Do you offer technical support?
A. All of our programs include UNLIMITED & FREE e-mail support should you encounter any difficulties or have questions along the way.

Q. What should I look for when selecting a piano tuning course?
A. Be very careful that you are simply not purchasing a book and some tools that hide under the guise of being a distance learning school. Unfortunately, many
correspondence schools and courses---piano tuning or otherwise---do just that. But you can be assured that our course is NOT a book but a series of step-by-
step lessons complete with self-test questions, recommendations and professional hints.

It is also important to know whether the piano tuning course you are choosing is clearly written and comprehensive, or vague and obscure. Equally important,
any qualified course of study should provide you with basic training in electronic tuning, instead of merely relying on the use of a tuning fork to set the correct
sound pitch. The PIANO TUNER'S SUPER HOME STUDY COURSE is definitively NOT vague or obscure, and DOES cover electronic tuning. We also
include a Seiko electronic tuner with every course - replacing the old-fashioned tuning fork. 

Q. How was your course written?
A. In a format that we refer to as VISUAL INSTRUCTIONAL WRITING. This means that our unique instructions are written as if we were literally taking you
by the hand and showing you exactly what to do and how to do it. For example, instead of writing "loosen the tuning pin then remove the string", we carefully
explain that you will "loosen the tuning pin by turning it two and a half turns counterclockwise, then remove the string with the tip of your needle nose pliers by
pulling toward you." Unfortunately, most courses tell you what to do, but often fail at instructing you on how to do it.

You might find it interesting to know that our course actually went through three phases of development. The lessons were first written as a series of notes by
course author Ron Falcone, via his own extensive experiences as a professional piano tuner-technician. These notes were used originally to tutor pupils
apprenticing with Mr. Falcone. The second phase consisted of notes taken from actual field experience and/or lengthy discussions with master piano
technicians. For example, if a shortcut was found for doing a certain repair beyond the usual textbook methods, then it was tested and either accepted or
rejected in the field for inclusion in the notes. Finally, the third phase was based on checking all that had been collected and written against known standards and
sources, such as classic texts, technical articles, seminars and videotapes. The notes were then used as the basis for writing an extensive manual, consisting of
the 14 lessons that we now offer you as our complete tuning and repair programs. We believe this approach has truly made our course of study unique.

You might find it noteworthy that Mr. Falcone is a published author of non-fiction books unrelated to the piano field. His titles include two books in the
health/medical field, commissioned by New York publisher Dell. Dell required a writing style in these books that could translate complex medical jargon into
understandable information for a mass audience. Mr. Falcone fit the bill perfectly when he was chosen by Dell.

Q. Some schools offer a diploma in piano tuning but DLI doesn't; is a diploma necessary?
A. There is no legal or business requirement requiring a piano tuner to have a diploma. In fact, a diploma is not an academic requirement for the offering of
professional piano tuning services, contrary to what some schools might tell you. In addition, some piano technology courses and workshops offered from time
to time at college-level universities, aren't predicated on the issuing of a diploma.

Please keep in mind that the only officially recognized certification a piano tuner can get---if he or she wishes to do so---is granted by the Piano Technician's
Guild---a national organization which tuners can join to help further advance their career goals. Certification is usually granted after the applicant takes a stringent
written/audio test sponsored by the Guild. Typically, piano tuners who have a degree of skill and knowledge---as adequately provided by our course materials--
-may consider joining the PTG. But again let us emphasize: it isn't necessary to become certified to make a living as a piano tuner since half of all tuners in the
United States aren't. What matters most is a tuner's actual skill, competence and experience.

Q. Does your course provide everything needed to become a professional tuner?
A. Yes. The lessons are complete and they include all the tools necessary to get you started in your new career. Later as you get more advanced and
experienced, you may want to purchase additional tools. We tell you what companies to contact, and also provide a complete list of some additional tools you
might wish to buy at a later date. We've done all the legwork for you.

Q. Just how difficult is piano tuning?
A. Only as your level of interest allows it to be. In other words, if you are really serious about learning this unique and lucrative craft, then you will find that our
lessons easily equip you with the skills necessary to acheive that goal.

Q. How expensive is your course?
A. Programs range from $425.00 to $749.00 USD (not including shipping or additional charges incurred from overseas, or Canadian customers). No other
home tuning course with free audio interactive training is offered for such a low price. In fact, the price range of current schools in the United States is generally
about $1,000 and as much as $6,500.00. We believe our low fee - as well as course quality - provides you with excellent value for your money spent. In
addition, we offer a satisfaction money-back guarantee on the entire course.

Q. Why is your course so inexpensive?
A. Remarkably, this is a question we occasionally receive. Peculiar when one considers that most customers generally ask why things are too expensive! The
simple answer is that our piano program is not loaded with bells and whistles (i.e. media materials, interactive DVD's, on-line tutorials, etc.). The course is
largely presented in hard copy format, and it successfully trains technicians the way they've always been trained: by applying do-it-yourself lessons on an actual
piano - without the frills. When you think about it, the only way to learn piano tuning is to apply what you learn - whether it's written or presented in fancy visual
display - to an actual piano. In fact unlike many 'modern-day' professions, piano tuning isn't that complex, nor does learning it require fancy or visually
dominant teaching methods. Either way, there are no short cuts to learning the craft whatever the methods used. But rest assurred, The Piano Tuner's Super
Home Study Course accomplishes the goal of training you to becoming a professional piano technician smoothly, seamlessly and without complexity, while
saving you money as well.

Q. Can I claim your course as a tax deduction?
A. In many cases, continuing education can be claimed on your income tax as a legitimate deduction---but usually when it's used to further a career or help
establish a new vocation. Check with your accountant, or tax-software program for more details.

Q. Generally, how long will my course of study last?
A. That's mainly up to you, and the program that you're choosing. Some students complete their studies in as little as 3 months, and other take longer than a